Whether you have a question, need technical guidance, or want to speak with our support team, this page gives you everything in one simple place.
If you need direct support, you can reach our Gerni team by phone or through the contact form below.
Australia: 1300 162 689
New Zealand: 0800 700 124
Our team can help with:
Looking for your product manual?
You’ll find manuals on the end of each product page under the “Manuals & Products Downloads” section.
If you’re trying to locate instructions for an older model, check our Retired Products section: Link
Need repairs, diagnostics, or spare parts?
Use our easy Gerni Repair Service to send in your pressure washer for expert assessment and repair.
Gerni warranty coverage depends on your product type and model range.
Fill out the Contact Form and get in contact with a Gerni Service Agent:
This can be found on the back of your Gerni Machine
Gerni Australia
25 Fox Drive, Dandenong South
Victoria, Australia 3175
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