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Service & Support

SPARE PARTS & MAINTENANCE

Gerni spare parts and technical advice is available at any Authorised Service Agent. All Gerni machines are to be inspected by our Authorised Service Agents to determine the fault or issue. If an Authorised Service Agent is too far away, please return back to your local Bunnings for your issue to be resolved.

MANUALS

Product manuals can be found on each product page. Please ensure you read through the trouble shooting guide for any initial queries or warranty details.

Check our Retired Products within the Products section to find manuals and reference materials for older product models that we have retired from the market.

WARRANTY

Your Gerni product comes with a standard warranty from purchase date. Gerni Pressure Washers qualify for a warranty extension by completing the forms here.

Gerni 3300 + 3600 + 5000 Pressure Washers come with a standard 2 Year Warranty. Register your Gerni below to receive an additional 3 Year Warranty = 5 Year Warranty for your Gerni product.

Gerni 5300 + 7000 + 7300 Pressure Washers come with a standard 5 Year Warranty. Register your Gerni below to receive an additional 2 Year Warranty = 7 Year Warranty for your Gerni product.

Gerni Vacuums have a 2 Year Replacement Warranty, without an extended warranty option.

Gerni Accessories have a 2 Year Replacement Warranty.

*If you’re having issues using the below table of Service Agents please refer to this page here or click here to download printable PDF list.

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